Item #710: ICE, I-9s, Audits and Compliance

Webcast – Originally Recorded on 3/18/2026

Federal law requires that every employer who recruits, refers for a fee, or hires an individual for employment in the U.S. must complete Form I-9, Employment Eligibility Verification. The U.S Citizenship and Immigration Services oversees the I-9 process. While the I-9 is the most used government form, the information does not go necessarily go into a central data bank. Some employers use E-Verify, third party companies, or complete the I-9s internally.

In 2025, U.S. Immigration and Customs Enforcement (ICE) significantly ramped up I-9 administrative reviews and audits, with a renewed focus on strict workplace enforcement and substantially higher penalties.

Maybe it is time for an I-9 audit?

Join us for a lively discussion on I-9s, audits, ICE and compliance.  You will understand the vital importance, more now than ever, of proper documentation.

Attendees will be able to:

– List key documentation errors on the I-9

– Identify errors employers can and cannot change

– Describe the ICE I-9 administrative review process

Length of Program: Approx. 60 minutes

About the Speaker:
Barbara B. Citarella, RN, BSN, MS, CHCE, NHDP-BC, Subject Matter Expert to ASPR-TRACIE, President and CEO, RBC Limited

Barbara Citarella is the founder of the award-winning company RBC Limited, a healthcare and management company specializing in healthcare  operations including value based purchasing, strategic planning, leadership retreats, audits, and corporate compliance with regulatory requirements. She is also the only recognized expert in disaster preparedness for the home care and hospice industry. In addition to consulting in all areas of health care, Barbara has worked extensively with local, state, federal government agencies, and the private sector with regard to business recovery planning, protection of personnel assets, infection prevention, infrastructure protection, all hazards planning and the Incident Command System.  She currently serves as a subject matter expert for the Unites States Assistant Secretary of Preparedness, and Response program (ASPR TRACIE), and was recently appointed to the National Quality Forum’s committee on Healthcare System Readiness, a multi-stakeholder task force to improve health care systems’ response capabilities for large scale events.

*CE credits are “NOT” available for this program. However, a Certificate of Attendance will be available so you can apply for CEUs within your state

This is the intellectual property of RBC Limited Healthcare & Management Consultants.

The post ICE, I-9s, Audits and Compliance first appeared on RBC Limited.

Item #641: The Basics of Diversity, Equity and Inclusiveness

Webcast – Originally Recorded on 9/22/2023

This version is intended for individual use only.

This is a short twenty (20) minute presentation defining diversity, equity, and inclusiveness. The focus is on the agency’s mission and successful outcomes. The language is easy to understand. This session can be utilized for all levels of staff.

Length of Program: Approx. 20 minutes

About the Speaker:
Barbara B. Citarella, RN, BSN, MS, CHCE, NHDP-BC, Subject Matter Expert to ASPR-TRACIE, President and CEO, RBC Limited

Barbara Citarella is the founder of the award-winning company RBC Limited, a healthcare and management company specializing in healthcare  operations including value based purchasing, strategic planning, leadership retreats, audits, and corporate compliance with regulatory requirements. She is also the only recognized expert in disaster preparedness for the home care and hospice industry. In addition to consulting in all areas of health care, Barbara has worked extensively with local, state, federal government agencies, and the private sector with regard to business recovery planning, protection of personnel assets, infection prevention, infrastructure protection, all hazards planning and the Incident Command System.  She currently serves as a subject matter expert for the United States Assistant Secretary of Preparedness, and Response program (ASPR TRACIE), and was recently appointed to the National Quality Forum’s committee on Healthcare System Readiness, a multi-stakeholder task force to improve health care systems’ response capabilities for large scale events.

*CE credits are “NOT” available for this program. However, a Certificate of Attendance will be available so you can apply for CEUs within your state

This is the intellectual property of RBC Limited Healthcare & Management Consultants.

The post The Basics of Diversity, Equity and Inclusiveness first appeared on RBC Limited.

Item #640: Violence/Safety in Home Care and Hospice- Paraprofessional Version

Webcast – Originally Recorded on 6/10/2023

Violence in the workplace continues to escalate for health care workers. This is includes home care and hospice settings as well. Community care providers have seen an increase in violent experiences with guns in the home, drugs, racism, public transportation, sexual harassment and sexual assault. In addition, civil unrest and gun violence on the streets have increased dramatically since 2020 when the pandemic first began. This session will address the four levels of violence, levels of situational awareness, and strategies to increase safety.

Length of Program: Approx. 60 minutes

About the Speaker:
Barbara B. Citarella, RN, BSN, MS, CHCE, NHDP-BC, Subject Matter Expert to ASPR-TRACIE, President and CEO, RBC Limited

Barbara Citarella is the founder of the award-winning company RBC Limited, a healthcare and management company specializing in healthcare  operations including value based purchasing, strategic planning, leadership retreats, audits, and corporate compliance with regulatory requirements. She is also the only recognized expert in disaster preparedness for the home care and hospice industry. In addition to consulting in all areas of health care, Barbara has worked extensively with local, state, federal government agencies, and the private sector with regard to business recovery planning, protection of personnel assets, infection prevention, infrastructure protection, all hazards planning and the Incident Command System.  She currently serves as a subject matter expert for the Unites States Assistant Secretary of Preparedness, and Response program (ASPR TRACIE), and was recently appointed to the National Quality Forum’s committee on Healthcare System Readiness, a multi-stakeholder task force to improve health care systems’ response capabilities for large scale events.

*CE credits are “NOT” available for this program. However, a Certificate of Attendance will be available so you can apply for CEUs within your state

This is the intellectual property of RBC Limited Healthcare & Management Consultants.

The post Violence/Safety in Home Care and Hospice- Paraprofessional Version (New for 2023!) first appeared on RBC Limited.

Item #639: Infection Control and Prevention- Paraprofessional Version

Webcast – Originally Recorded on 6/10/2023

Healthcare workers have a greater risk and exposure to infections. Those that work in the homecare and hospice industry have an even higher risk as they work in uncontrolled environments such as the homes of patients and their families. This session, for paraprofessionals, focuses on the six components of the chain of infection and the best practices that contribute to breaking the chain of infection. This is a great back to basics course or as an introductory course for new paraprofessionals.

Length of Program: Approx. 60 minutes

About the Speaker:
Barbara B. Citarella, RN, BSN, MS, CHCE, NHDP-BC, Subject Matter Expert to ASPR-TRACIE, President and CEO, RBC Limited

Barbara Citarella is the founder of the award-winning company RBC Limited, a healthcare and management company specializing in healthcare  operations including value based purchasing, strategic planning, leadership retreats, audits, and corporate compliance with regulatory requirements. She is also the only recognized expert in disaster preparedness for the home care and hospice industry. In addition to consulting in all areas of health care, Barbara has worked extensively with local, state, federal government agencies, and the private sector with regard to business recovery planning, protection of personnel assets, infection prevention, infrastructure protection, all hazards planning and the Incident Command System.  She currently serves as a subject matter expert for the Unites States Assistant Secretary of Preparedness, and Response program (ASPR TRACIE), and was recently appointed to the National Quality Forum’s committee on Healthcare System Readiness, a multi-stakeholder task force to improve health care systems’ response capabilities for large scale events.

*CE credits are “NOT” available for this program. However, a Certificate of Attendance will be available so you can apply for CEUs within your state

This is the intellectual property of RBC Limited Healthcare & Management Consultants.

The post Infection Control and Prevention- Paraprofessional Version (New for 2023!) first appeared on RBC Limited.

Item #638: Being Safe: Providing Care in the Home

Webcast – Originally Recorded on 5/10/2023

• increase in violence;
• safety after chemical spills;
• office safety;
• fentanyl overdose.

Length of Program: Approx. 60 minutes

About the Speaker:
Barbara B. Citarella, RN, BSN, MS, CHCE, NHDP-BC, Subject Matter Expert to ASPR-TRACIE, President and CEO, RBC Limited

Barbara Citarella is the founder of the award-winning company RBC Limited, a healthcare and management company specializing in healthcare  operations including value based purchasing, strategic planning, leadership retreats, audits, and corporate compliance with regulatory requirements. She is also the only recognized expert in disaster preparedness for the home care and hospice industry. In addition to consulting in all areas of health care, Barbara has worked extensively with local, state, federal government agencies, and the private sector with regard to business recovery planning, protection of personnel assets, infection prevention, infrastructure protection, all hazards planning and the Incident Command System.  She currently serves as a subject matter expert for the Unites States Assistant Secretary of Preparedness, and Response program (ASPR TRACIE), and was recently appointed to the National Quality Forum’s committee on Healthcare System Readiness, a multi-stakeholder task force to improve health care systems’ response capabilities for large scale events.

*CE credits are “NOT” available for this program. However, a Certificate of Attendance will be available so you can apply for CEUs within your state

This is the intellectual property of RBC Limited Healthcare & Management Consultants.

The post Being Safe: Providing Care in the Home first appeared on RBC Limited.

Item #637: 2023 Home Care & NYS Regulatory Updates

Webcast – Originally Recorded on 3/09/2023

• Identify the recent regulatory updates for home care providers;
• Clarify policies and practices to meet these enhanced requirements;
• Review tips and tools to simplify compliance with these standards.

Length of Program: Approx. 60 minutes

*CE credits are “NOT” available for this program. However, a Certificate of Attendance will be available so you can apply for CEUs within your state

This is the intellectual property of RBC Limited Healthcare & Management Consultants.

The post 2023 Home Care & NYS Regulatory Updates (FREE Webcast) first appeared on RBC Limited.

Item #636: Active Shooter- Home & Hospice Care Community Providers

Webcast – Originally Recorded on 6/23/2022

This session will include:

• Preparing staff and actions to take when confronted with an active shooter;
• Develop procedures to take to prevent and prepare for potential active shooter incidents;
• Describe how to manage the consequences of an active shooter incident both in the field and office.

As we all know, violence in the Workplace continues to escalate for health care workers. This includes home care and hospice settings as well. A few weeks ago, while RBC Limited conducted a webinar on violence in the workplace, an active shooter event was occurring at the same exact time.

The post Active Shooter Home and Hospice Care Community Providers (FREE Webcast) first appeared on RBC Limited.

Item #634: Violence in the Workplace: Home Care & Hospice

Webcast – Originally Recorded on 5/24/2022

The post Violence in the Workplace: Home Care & Hospice (FREE Webcast) first appeared on RBC Limited.

Item #629: Use of Incident Command System/Consensus Team During an Event

Webcast Originally Recorded on 2/24/2021)

For Maryland-National Capital Homecare Association Members ONLY

The Incident Command System provides a strong comprehensive team approach for responding to all types of event but especially for situations such the one we are currently experiencing, the COVID-19 pandemic. Utilizing a response team gives clear direction on roles and responsibilities. But what we have learned during this pandemic, is that during an unprecedented emergency with a brand new landscape, that decision making may require a consensus team approach as well. This session will focus on developing the teams and the importance to the care delivery system of the home care and hospice industry.

Course Objectives:

At the completion of this course, you should be able to:

• Explain the principles and basic structure of the Incident Command System (ICS).
• Describe the ICS functional areas and the roles of the Incident Commander and Command Staff.
• Define consensus teams and importance during patient care in a pandemic.
• Identify how NIMS management characteristics apply to ICS for a variety of roles and discipline areas.

Length of Program: Approx. 60 minutes

About the Speaker:
Barbara B. Citarella, RN, BSN, MS, CHCE, NHDP-BC, Subject Matter Expert to ASPR-TRACIE, President and CEO, RBC Limited

Barbara Citarella is the founder of the award-winning company RBC Limited, a healthcare and management company specializing in healthcare  operations including value based purchasing, strategic planning, leadership retreats, audits, and corporate compliance with regulatory requirements. She is also the only recognized expert in disaster preparedness for the home care and hospice industry. In addition to consulting in all areas of health care, Barbara has worked extensively with local, state, federal government agencies, and the private sector with regard to business recovery planning, protection of personnel assets, infection prevention, infrastructure protection, all hazards planning and the Incident Command System.  She currently serves as a subject matter expert for the Unites States Assistant Secretary of Preparedness, and Response program (ASPR TRACIE), and was recently appointed to the National Quality Forum’s committee on Healthcare System Readiness, a multi-stakeholder task force to improve health care systems’ response capabilities for large scale events.

*CE credits are “NOT” available for this program. However, a Certificate of Attendance will be available so you can apply for CEUs within your state

This is the intellectual property of RBC Limited Healthcare & Management Consultants.

The post Use of Incident Command System/Consensus Team During an Event first appeared on RBC Limited.

Item #625: Re-opening Your Business After Being on Pause (COVID-19)

Learning how to mitigate the challenges presented by COVID-19 is ever constant. Every single day people, families and businesses are readjusting based on new information. Many businesses have  completely shut down operations, or, had to modify work practices such as working from home.  Eventually, everyone of us must begin to pick up the pieces and try to find our way back to some type of normalcy.  The one thing we do know is the manner in which business is conducted will be changed forever. But how do you re-open your business? Where do you start?  This session will address issues organizational leadership must begin thinking about in this pandemic time. Included will be discussion on:

• Regulatory compliance
• Environment Control/Workplace Engineering Controls
• Communication
• Documentation, and
• Employee monitoring and PPE.

So please join us!

Length of Program: 83 minutes

About the Speaker:
Barbara B. Citarella, RN, BSN, MS, CHCE, NHDP-BC, Subject Matter Expert to ASPR-TRACIE, President and CEO, RBC Limited

Ms. Citarella is the founder of RBC Limited Healthcare and Management Consultants. Barbara is recognized for her expertise in the areas of leadership, strategic planning, infection control, and disaster preparedness. She is an internationally known speaker and has her certification in homeland security. She is a member of the Association for Professionals in Infection Control and Epidemiology, Inc. (APIC). Most recently, Barbara has been assisting health care organizations with visionary planning sessions on health care and managed care reform.

*CE credits are “NOT” available for this program. However, a Certificate of Attendance will be available so you can apply for CEUs within your state

This is the intellectual property of RBC Limited Healthcare & Management Consultants.

The post Re-opening Your Business After Being on Pause first appeared on RBC Limited.